Pinnacle Roofing Reviews – Testimonials & Awards
Our management team, along with all staff, are responsible for customer satisfaction, and providing superior service, and the highest quality of installation. We invite consumers to contact us at anytime so we may help in making your roofing installation a pleasurable experience.
Ultimately, we rely on your satisfaction, to continue our growth, and to provide further employment opportunities in our community, and for the advancement of skilled trades education.
Testimonials
Laura Sali – Kelowna, BC
I want to let you guys know, that I am so happy that I chose you for the job! Each and every one of you that I have dealt with, or spoken to have been amazing! Your customer service is top notch!
Even when we had an issue, your management team came through for me. I can’t thank them enough! I’m also very happy that the invoice is true to the quote I was given. The roof looks amazing too! 10 out of 10 all around.
I will not hesitate to recommend you guys to anyone who needs roof work done
Thanks again!
Rod Cameron – Kelowna, BC
From the very start when Aaron (referred to us by Brian Roth of Hartley Homes came to give us an estimate and explained what they would do to John and his crew doing the removal of shake roof and installation we were thoroughly impressed with the quality of work, professionalism, hard work of the crew, and the short time it took to do the job (2 DAYS) amazing!!!
I will not hesitate to tell anybody who asks for a company I would recommend to do a Roofing job to call Pinnacle Roofing.
Again, thank you Aaron, John and his crew
Tom Cooper – Kelowna, BC
From our original contact with Aaron, through to John’s massively efficient crew of roofers, through to the finishing touches and final sign-off, it was nothing short of a five star production. Cost was very competitive. Interface with both Pinnacle staff (Aaron, Max and Judy on the front desk) to John’s crew of seven who worked tirelessly for two days to complete the entire job in record time, everyone worked towards our ultimate full satisfaction from A to Z. Would I recommend them to anyone else? Absolutely!!!! You won’t be disappointed I guarantee it!
Gloria & Gordon Webster – Kelowna, BC
We want to thank you for transforming a tar and gravel roof to a great looking fiberglass shingle roof. We also wanted to thank Judy, Barney and Aaron for the friendly way we were treated at the Pinnacle office. Any time someone brings up the subject of roofing, we will certainly recommend Pinnacle Roofing Kelowna.
Vic and Dianne Harasem – Kelowna, BC
This past week we had the privilege of having a crew from your company replace our cedar shakes with shingles. This crew consisted of Ben, Joey, Adrian and Lloyd. We were very pleased with their work ethic. These four fellows were always polite, hard working and very diligent at performing their task.
Each day, prior to leaving, all four of them could be seen walking around our yard picking up any debris that had fallen from the roof and then swept both sidewalk and drive way
The day after the roof completion the large yellow bin was removed and shortly thereafter all the additional materials were picked up. Then a thorough sweeping of the driveway took place.
Our roof looks fantastic and we could not be more pleased. Your company is very fortunate in having these four young fellows as employees. Thank you for a job well done Pinnacle Roofing Kelowna.
Tom Allin – Kelowna, BC
Just like to say the young guys on this job did a great job, the work site was cleaned up every day, they were polite and friendly at all times. Upon completion they spent extra time to make sure the clean up was completed. I didn’t find any leftover waste material and didn’t need to spend time searching around my yard for nails etc. Great job.
WaIter & Jane Fichtner – Kelowna, BC
This last week we had our roof replaced by Terry & Cliff, and we would like to express our thanks to both of them for their excellent and speedy work, and even cleaning up after they were finished. This was very much appreciated. We can highly recommend your company. Should we require your services again in the future (possibly at the other house) we will again ask for Terry & Cliff from Pinnacle Roofing Kelowna.
Lyall Haines – Kelowna, BC
Just a note to let you know the guys that came here to do my roof did a marvelous job, they were fast and left my yard as clean as when they came or possibly cleaner. With everything said, I am going to recommend Pinnacle Roofing Kelowna to all the neighbours and to friends in need of a roof. Thank you again for a great job and tell the guys I am a happy customer.
Meg Bischoff
Strata K-624
2200 Gordon Drive – Kelowna, BC
This letter is to advise you that I was very impressed with the crew who worked on our roof replacement at 1065 Guisachan Road on approximately May 20th, 21st, and 25th . The workers were professional, clean, organized, and friendly. I could not have hoped for a better experience nor could I have hired a better team than that of yours at Pinnacle Roofing Kelowna.
Every courtesy was extended to me including asking where it was okay to place the bin, finding out which areas we needed the most access to, the quick response to getting a quotation, the prompt service of delivery of roofing material, the very quick removal of the old roof tiles, and the efficient replacement of new tiles.
The whole process was as easy as it possibly could have been, from choosing options that were conveniently laid out in the quotation, to the clean up in the end. We observed Pinnacle’s work in the past while visiting our parents in "The Fountains" when all the roofs were replaced about a year ago or so and were impressed by the efficiency of the team at that time and also the positive remarks of the residents.
Thank you so much for providing us with such great service, we will not hesitate to recommend Pinnacle Roofing Kelowna to our friends, neighbours, and relatives in the future. Warmest regards to all.
Bill Sumner Chair, Fountains Roofing Committee
Monashee Peaks
Strata K-965 – 880
Christina Place – Kelowna, BC
This letter is intended to express my thanks for a job well done. While Pinnacle did complete the re-roofing project of the twenty-seven buildings within our complex on budget and ahead of schedule, what impressed me the most was the quality of Pinnacle team that made it all happen. Aaron, Ivan, Judy, Todd, Barney, and the roofing crews, along with Tim and yourself were, without exception, approachable, pleasant to deal with, and most importantly, did what they said they would do.
We now have a quality roof installed to the highest standard – one that all the residents of the Fountains are, and have every right to be, proud of.
You now have a whole lot of folks, myself included, who would have no hesitation in recommending Pinnacle Roofing Ltd. to their friends and family who are considering the installation of a new roof.
TC Williams, Maintenance Director
Monashee Peaks
Strata K-965 – 880
Christina Place – Kelowna, BC
We as a strata would like to express our appreciation for the professional manner in which you and your crews installed the new roofs on our 27 unit complex. Given the steep pitch of the roofs (8/ 12), the unique features of the many "dormers", different configuration of the many open beam areas and a number of design differences in the roof areas, you must be complimented in handling them all extremely well.
The assigning of Aaron Parser as the project manager proved to be a marvelous decision on your part. This young man provided us with excellent guidance in attacking the myriad of issues our complex threw at the installers. He always brought a positive attitude to the work site and to his credit smoothed over a number of minor but annoying issues our strata members brought to our attention.
Aaron Parser provided each home owner with a copy of his work expectations for his crews and "tried" to time the placement of the yellow bins in the driveways so as to minimize the inconvenience to home owners. This did not always prove to be successful due to weather, crew shortages and roofing issues.
Aaron Parser also worked closely with our roofing consultants from Pacific Interior Roof Consulting and Inspection Ltd. In particular, Wayne Parser provided critical inspection reports (three) for each of the condo pods and follow up action by Aaron was taken in a timely manner to correct any deficiencies noted.
This was project landed in a summer of strange weather. They first encountered an unseasonably cool and wet June and early July, only to follow with a lengthy period of severe hot weather. Your crews worked through these difficult conditions, often putting in long hours to make up for some shorter weather related days of work.
The job came in on time and budget, with extras such as new flashing and higher air vents clearly identified on extra bills to justify there costs.
Clearly the Monashee Peaks re-roofing project came to a successful completion in a large part to the watchful eye of Aaron Parser from Pinnacle Roofing Kelowna and to the professional manner in which Pinnacle attended to the many details such a project presented to them.
Deb Johnson – Vernon BC
When looking for a roofing company in Vernon no one would call us back after a week I went online and found Pinnacle Roofing out of Kelowna and my husband phoned. They answered the phone, we explained what we needed they took down the information and said they would call us back the next day. Sure enough they called back and had all the costs and measurements and they gave us a quote.
We accepted the quote and they said it might be about four to six weeks. We agreed and it was only about 3 weeks when they showed up with two men and it was done in two days, all cleaned up did a final check for nails and the roof looks great. We get great comments all the time on it. We will be using Pinnacle Roofing in Vernon for and further services they provide. Great job, great service thanks Pinnacle!
